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We have answered the most commonly asked questions we receive below. 

If you have any further questions, please feel free to call us on 8230 6999 to speak to our friendly staff.

  • How long will a skin check consult last?
    For most patients, a skin check with Skin Wise Healthcare will last 15 minutes. For patients outside the Adelaide Metropolitan Area and for patients over 70 years of age, a skin check lasts around 30 minutes.
  • Is my consult covered by medicare?
    Yes, if you have a Medicare Card, you will receive a Medicare rebate for services at Skin Wise Healthcare. We use the Tyro Payments system which allows us to instantaneously refund your rebate onto your Savings or Cheque card when you pay your account in full, meaning you don't have to wait to get your rebate back. Alternatively, Medicare can deposit the rebate into your designated bank account within 48 hours.
  • How much does a consult cost?
    The cost of a consult depends on the type of service that you require and all out-of-pocket costs are quoted up-front where possible. Please note that full payment is required on the day. Biopsies and Cryotherapy are bulk-billed for all patients. A cancellation fee may apply if appointments are not cancelled with adequate notice.
  • What happens during my consult?
    Your Skin Wise Healthcare doctor will complete a thorough head to toe check of your skin for all types of skin cancer (usually involving undressing to your underwear). Your doctor will look at your body using a dermatoscope. This will include your face, chest, arms, back, and legs, your scalp, between your toes, and the soles of your feet. We are also very happy to focus on individual lesions of concern if this is your preference. After the examination, your doctor will discuss any concerns and treatment options available if needed. Biopsies and Cryotherapy are usually performed on the day of your consult. Any lesions needing to be excised will be booked for a future date, except for country patients. We do ask that our patients wear minimal to no make-up if possible. To avoid having to book another appointment for your finger and toenails to be checked, please remove any nail polish prior to the appointment or wear clear nail polish if possible.
  • What COVID precautions are in place at Skin Wise Healthcare?
    We ask you to NOT ENTER our practices if you: Have cold or flu-like symptoms including a fever, cough, runny nose, sore throat, fatigue and shortness of breath. Are COVID Positive, or have spent time with someone who is COVID Positive.
  • Do I need a referral to see a doctor at Skin Wise Healthcare?
    No, you do not. All Skin Wise doctors are general practitioners with an interest in skin cancer, so no referral is needed.
  • Where is Skin Wise Healthcare located?
    Our clinic is located on the ground floor at 337 Payneham Road in Marden. We are close to the Marden Shopping Centre intersection of Payneham and Portrush Roads. Click here to get directions to Skin Wise.
  • How do I make an appointment?
    You can book an appointment through our Website or by clicking here, through the Hotdoc App, or you can call us on (08) 8230 6999.
  • What methods of payment are available?
    We accept cash, debit and credit cards and cheques.
  • Will I see a dermatologist at Skin Wise Healthcare?
    No, our clinic is staffed by general practitioners who have undertaken extra study in skin cancer medicine.

Book your skin check online now or call us on 8230 6999

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